Last updated: February 2026
1. Definitions
In these terms: 'Automatiza LATAM' refers to Automatiza LATAM, registered in Bogotá. 'Client' refers to the natural or legal person who provides an assignment. 'Services' refers to all activities for which an assignment has been given, including technology brokerage, project management, software development, and related consultancy services.
2. Applicability
These terms apply to all offers, quotations, assignments, and agreements between Automatiza LATAM and the client. Deviating terms of the client are expressly rejected, unless otherwise agreed in writing.
3. Quotations and agreements
All quotations are non-binding and valid for 30 days, unless otherwise stated. An agreement is established through written acceptance of a quotation or through actual execution of work. Changes to the assignment are only binding when confirmed in writing.
4. Execution of services
Automatiza LATAM executes assignments to the best of its knowledge and ability, in accordance with the requirements of good workmanship. All services are provided on a best-efforts basis, unless a specific result obligation has been expressly agreed upon in writing. Automatiza LATAM may engage third parties in the execution of assignments. Sometimes we offer specific service levels, timelines, or guarantees as part of a service package. We set these out in the individual service agreement. For those specific commitments, they take precedence over the general best-efforts obligation.
5. Rates and payment
All quoted rates are exclusive of IVA, unless otherwise stated. Invoicing occurs monthly or per phase, according to the agreement. The payment term is 30 days after invoice date, unless otherwise agreed. Upon exceeding this term, the client is in default and the maximum interest for late payment permitted by Colombian law is due.
6. Intellectual property
All intellectual property rights to software, documentation, and other materials developed by Automatiza LATAM rest with Automatiza LATAM, unless otherwise agreed in writing. Upon full payment, an exclusive, unlimited license is granted to the client for the agreed purpose.
7. Confidentiality
Both parties are obligated to maintain confidentiality of all confidential information received from each other in the context of the agreement. This obligation also applies after termination of the agreement. Automatiza LATAM offers a standard NDA at the start of each project.
8. Liability
Automatiza LATAM's liability is limited to the amount paid out by the professional liability insurance in the relevant case, or to a maximum of the invoice amount of the relevant assignment. Automatiza LATAM is not liable for indirect damages, consequential damages, lost profits, or missed savings.
9. Termination
The agreement can be terminated by either party with a notice period of 30 days. In case of early termination, work already performed will be invoiced at the applicable hourly rates.
10. Applicable law
All agreements between Automatiza LATAM and the client are governed by the laws of the Republic of Colombia. Disputes shall be submitted to the competent courts of Bogotá, Colombia.